Our Terms & Conditions

Please take the time to read our terms and conditions throughly.

By submitting a referral form you are agreeing to the following...

We require your acceptance of our terms and conditions at the time we receive your referral and before providing any services. We provide our services to you subject to acceptance of this agreement.  We may amend the terms and conditions of this agreement, but the current version will always appear on our website (www.giantleaps.nz). If you continue to use our services after changes are made to this agreement, we will inform you of these changes (updated 01 May 2023)

Services...

Giant Leaps will provide services to the client in accordance with these terms and conditions. Giant Leaps shall provide the services in accordance with the standards of skill and care reasonably expected from a leading service provider in the Speech-Language therapy industry. All of our therapists are registered with the New Zealand Speech Therapy Association, the governing body for Speech-Language therapists practicing in New Zealand.

Speech Therapy Assessment fees.

  • INITIAL ASSESSMENT - $280 + GST 
  • This includes up to one hour assessment time with one of our Speech Therapists. A written assessment summary with recommendations is provided. 
  • ADDITIONAL ASSESSMENTS - $140 + GST PER HOUR 
  • Sometimes clients require more assessments than the inital referral information suggested. When additional testing, report writing, funding applications, observations etc are required over and above our initial assessment charge this will be communicated with the client and charged at our hourly rate. Any additional charges will be advised prior to additional assessment services being provided.
  • SPECIALIST ASSESSMENTS - QUOTE PROVIDED ON REQUEST
  • Sometimes clients require more assessments than the inital referral information suggested. When additional testing, report writing, funding applications, observations etc are required over and above our initial assessment charge this will be communicated with the client and charged at our hourly rate. Any additional charges will be advised prior to additional assessment services being provided.

Speech Therapy Session fees.

Speech Therapy professional fees are charged at the whole or part hourly rate of $140.00+gst (as at 01st April 2023). After your initial assessment, your lead Speech Therapist will recommend a session time and frequecy - best suited for effectvie intervention and therapy outcomes.

  • SPEECH THERAPY SESSION (30) $75 + GST
  • 30 minutes TOTAL time. This includes direct speech therapy and all required planning / preperation time.
  • SPEECH THERAPY SESSION (45) $105 + GST
  • 45 minutes TOTAL time. This includes up to 30-minutes direct speech therapy and all required planning / preperation time.
  • SPEECH THERAPY SESSION (60) $140 + GST
  • 60 minutes TOTAL time. This includes up to 45-minutes direct speech therapy and all required planning / preperation time.
  • PLANNING AND PREPERATION
  • All therapy sessions INCLUDE billable planning and preperation time. Individualised planning and preparation time is required for our gold-standard intervention and the best therapy outcomes for your child. This includes the Speech Therapist’s time spent planning your session, preparing resources, keeping written records, email liaison with parents and teachers, client administration, appointment scheduling, client-specific research, and peer reviews. 10 to 15 minutes planning and preparation is a requirement for every individual session and included in your session charge

Structured Litearcy Fees

  • DIAGNOSTIC LITERACY ASSESSMENT - $280 + GST 
  • The diagnostic assessment is prerequisite for every new client starting structured literacy with us. This is required regardless of any prior independent assessments that may have been obtained. The infioramtion we gather in our inital assessment provides the baseline information we need about your child's current literacy skills and at what level they would start their structured literacy intervention. We get a baseline measure of phonological awareness skills, alphabet code knowledge, decoding (reading) skills, encoding (spelling) skills, reading accuracy and fluency ready to start structured literacy intervention. 
  • 30-MINUTE LITERACY BOOST® SESSION - $75 + GST
  • 45-MINUTE LITERACY BOOST® SESSION - $105 + GST
  • 60-MINUTE LITERACY BOOST® SESSION - $140 + GST

Other fees. 

Other fees may be charged if there is work required over and above your regular session time. For example, writing a letter, liaison with the school or other health professionals, preparing additional resources or home programmes. It may also include significant communication or events that have been previously discussed and agreed with the client. This list is not exhaustive and will be an ongoing discussion with you and the therapist where required. 

  • IEP / PLANNING MEETING ATTENDANCE  $140 + GST PER HOUR  
  • REPORT WRITING AND LETTERS  $140 + GST PER HOUR 
  • ADDITIONAL HOME / SCHOOL RESOURCE -  $140 + GST PER HOUR  

Travel and Mileage 

Travel time & mileage will be calculated as a return trip from the nearest clinic location to the end service location, and return to the clinic base. Travel time & mileage will be calculated from googlemaps.com using the shortest and fastest travel route advised. Travel & mileage may be split between multiple clients when applicable on route for the same therapist services in the same day.

  • TRAVEL TIME - $140.00 + GST  PER HOUR
  • MILEAGE - 0.85 CENTS PER KM (IRD RECOMMENDED RATE 2022)

Cancellation Policy

We accept cancellations up to 24 hours before an appointment is scheduled. You must notify us of your cancellation by email, text, or phone. Our contact details are info@giantleaps.nz, Text 027 661 4441, and FREEPHONE 0800 4 SPEECH.

  • NO CHARGE - MORE THAN 24 HOURS NOTICE
  • 50% OF APPOINTMENT FEE - LESS THAN 24 HOURS NOTICE
  • 100% of APPOINTMENT FEE - NO NOTICE!

At Giant Leaps Speech Company, we prepare for each of our appointments thoroughly. There is a limit to the number of clients we see in a day because of the high level of service we guarantee. If you book an appointment with us and don’t turn up – or if you contact us to cancel an appointment with less than 24 hours’ notice, three things can happen...

  • 1.  We lose the time we have spent preparing for your appointment – time we could have spent helping another client. 
  • 2. We don't have enough time to reschedule another client in your appointment time. This reduces the total number of clients we can help that day.
  • 3. Clients on our waitlist have an even longer wait for our service.  
  • OVERDUE ACCOUNT CHARGES
  • If the client does not pay any amount rightfully due to Giant Leaps Speech Limited under these terms and conditions, the company has the right to charge the client interest on the overdue amount at the rate of 10% per annum (which interest will accrue daily until the date of actual payment and compounded at the end of each calendar month) until the full payment is made.
  • DEBT COLLECTION
  • All costs incurred in the collection of overdue accounts will be payable by the debtor if it is necessary for Giant Leaps Limited to take any steps to recover an overdue account, all costs and expenses (including taxes thereon and legal fees) incurred, be it in relation to proceedings or otherwise, in enforcing its right to recovery, may be payable in addition to that overdue amount.

Please note - by engaging in our assessment, therapy, and structured literacy services, you are accepting and agreeing to the above read terms and conditions. We will communicate any changes to these terms directly with you.