Speech and Drama Terms + Conditions...

Please read these Terms and Conditions carefully. All services provided by GIANT LEAPS Speech & Drama shall be governed by them. We require your acceptance of these Terms and Conditions at the time we receive your enrolment and before starting classes. We provide our services to you subject to this agreement. We may amend the terms and conditions of this agreement, but the current version will always appear on our website (www.giantleaps.nz).  If you continue to use our services after changes are made to this agreement, we will inform you of these changes.

FIXED TERM FEE.

A fixed term fee is charged for all speech and drama classes. Our classes have a minimum enrolment period of one term. Unattended lessons are non-refundable except in the event that classes are cancelled or in exceptional circumstances (eg. bereavement or serious illness). Fees are based on the understanding that a minimum number of 8 lessons are guaranteed per term. There is no additional charge to you in circumstances where your child receives a 9 or 10 lessons in a teaching term. Our fee structure has been carefully considered and fixed term fees are set accordingly.  See FEE schedule here.

TEACHING TERM.

Our teaching term follows the NZ Ministry of Education school calendar year. Our fees are fixed for a term with students attending one class each week either at their school or at a chosen venue. Unattended or missed classes will not be reimbursed unless in exceptional circumstances.

NEW TEACHING TERM.

Enrolments for classes are rolled over each term unless notice of withdrawal is given prior to the beginning of the new term. Your child/s class time and day will remain the same each term unless you advise us otherwise or request something different.

WITHDRAWING FROM CLASSES.

Written notice is required prior to the commencement of a new teaching term you are withdrawing your child form our classes. Where a enrolled student stops attending or withdraws from class part way through a teaching term, full fees will be charged. A fixed term fee is charged for all speech and dam classes. It is expected that children complete the full term in which they are enrolled.

CLASS REFUNDS.

Unattended fees are non-refundable except in the event that classes are cancelled or in exceptional circumstances (eg. bereavement or serious illness). Our classes have a minimum enrolment period of one term. Fees are not refunded when  a child chooses not to complete a full term.

COVID AFFECTED CLASSES.

Speech and Drama classes will continue via ZOOM during periods when Covid restrictions mean that in-person classes cannot be safely run. Your child's teacher will communciate with you when zoom classes are being scheduled. It is expected that student's attend classes during periods of lockdown. These classes are not refundable except in exceptional circumstances (eg. bereavement, serious illness or a reasonable explanation as to why your child can not access or attend zoom classes).. 

HALF TERM FEES.

Half term fees may apply at the discretion of the company where a child enrolls mid way though the teaching term. 

PAYMENT PLANS

We are happy to consider a payment plan to pay fees in installments over the duration of the teaching term. Please contact accounts@giantleaps.nz to arrange this. 

PUBLIC HOLIDAYS.

Classes will NOT run on Public Holidays.

ADDITIONAL EXAM LESSONS.

If additional one-on-one lessons are required to bring students up to examination or competition standard, these lessons will be charged for. Additional lessons will not be provided without the prior approval of the bill payer. Additional one-on-one lessons are charged at the rate of $20.00+gst / 20 minute lesson.

Are you ready to enrol in a speech and drama class?